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Back to basics: Understanding your paid search metrics

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One of the great things about paid search is the fact that you can track everything. If someone visits your store after seeing your billboard or TV spot, there’s no real way to trace that. 

However, if someone sees your paid search ad and visits your website, you know how they got to your site. You know which ad they saw, what copy they responded to and even what search term triggered your ad.

There’s so much data that it can be hard to figure out what it all means or what to do with it. Impression counts, clickthrough rates, cost-per-click…how do you sort through it all and use your paid search metrics to make intelligent decisions?

I mean, what’s the point of having all of that data if you don’t know what to do with it?

To make matters worse, a lot of this data can be hard to properly interpret, so even experienced online marketers often draw the wrong conclusions from their data or focus on the wrong metrics in their accounts. So, if you’ve ever stared at your paid search account and wondered, “What am I missing?”, this article is for you.

Are you focused on the right paid search metrics?

If you’re like most online marketers, you probably have several campaigns running, at least a dozen ads and over a hundred keywords to keep track of. And that’s if your account is on the small side.

Every one of those campaigns, ads, ad groups and keywords can give you a wealth of information about your audience and how effective your advertising is…but only if you know how to use your data.

These days, paid search is so competitive that it isn’t enough to simply set up Google Analytics and keep an eye on your cost-per-click. You need to know how to interpret every aspect of your paid search data and use it to optimize the performance of your account.

Now, while that might sound like a daunting task, most of the information in your paid search account can be broken down into three manageable pieces: information about your traffic, information about conversions and information about sales.

Let’s take a look at each of these three types of data and how you can use them to interpret what’s happening in your paid search account.

What sort of traffic are you getting?

When it comes to paid search advertising, most marketers tend to focus on traffic-related metrics like impressions, cost-per-click (CPC) or click-through rate (CTR). After all, the main reason why you run paid search campaigns is to drive more traffic to your website.

And, not surprisingly, paid search platforms like Google Ads and Bing Ads are full of traffic-related information: device segmentation data, keyword info, impression share insights, and more. For Google and Bing, this info is incredibly easy to track and supply and it’s what most of their users are interested in.

What you can learn from traffic data

While all of this traffic data is certainly handy, it’s only useful if you know what to do with it. That being said, your traffic data tells you a lot about how well your campaigns are working for your target audience.

If no one is clicking on your ads, there’s a good chance that your ad copy needs some work…or you’re targeting the wrong keywords. If your cost-per-click is too high, you might need to rethink your bidding strategy. If you’re not getting enough impression share on your best campaigns, you probably need to consider shifting your budget around.

For example, say you’re running paid search ads for a local attorney. On average, this client makes $3,200 from a new client and spends about $1,200 taking care of them.

In your most recent review of your campaigns, you review your traffic data and put the following report together:

From the data above, it’s easy to see which campaign is generating the best results. Campaign #3 produces more clicks at a lower cost-per-click than any of your other campaigns. In contrast, while you spent over twice as much on campaign #4, you got one-third of the clicks you got from campaign #3.

Clearly, you either need to shut down campaign #4 and put its budget into a better campaign like #3 or invest some time into figuring out why campaign #4 is performing so poorly.

However, before you make any decisions, we should probably talk about the other two types of data in your account. After all, your attorney friend doesn’t make money from clicks. To make money, she needs leads…and none of this data tells you whether or not all of those clicks are actually turning into leads.

Is your traffic converting?

So, with that in mind, let’s talk about conversion data. Because Google and Bing often can’t tell what a conversion is for your website, it takes some extra work to set up conversion tracking for your site. And, as a result, almost half of paid search advertisers don’t track their campaigns beyond traffic data.

But here’s the thing, without conversion data, you can’t answer the following two critical questions about your paid search campaigns.

1. Is my website (or landing page) a good fit for my traffic?

Paid search marketing is intent-based marketing. When someone searches for something on Google or Bing and clicks on your ad, they’re actively looking for a solution to a problem…a problem they think your business can help them with.

Their click is an act of faith in your business and the page they land on after clicking shows them whether or not their faith was justified. If your landing page or website meets their expectations, a decent percentage of people should convert. If not, they’ll leave.

So, if your conversion rate is high, then your destination page is a good fit for your traffic. However, if your conversion rate is low, it means that something is off. Your landing page or site isn’t working for your traffic, so they’re leaving to find something better.

If you find yourself in the latter situation, you may want to take a hard look at the page you’re sending traffic to. You may need to rethink your page and site experience to bring it into closer alignment with the expectations of your traffic.

2. Is your traffic a good fit for your landing page?

Of course, the opposite might be true, too. If your landing page seems like it should be converting traffic, but it isn’t, your ads may be sending the wrong people to your page.

If people click on your ads because they want a divorce attorney, but you’re a personal injury firm, will they convert? The wrong traffic never converts, regardless of how good your site is.

In this situation, it’s often a good idea to look at the search terms people are using to find your ads and the actual ad copy that you’re using. If it seems like you’re attracting clicks from the wrong people, you may need to rework your advertising strategy to target the right audience.

What you can learn from conversion data

Once you have set up conversion tracking, look beyond traffic data and see how your campaigns did in terms of conversions.

Although it doesn’t have the best conversion rate (CR), campaign #3 gets enough cheap clicks that it still has the best cost-per-lead. And, as before, campaign #4 is still a lost cause. Between a low conversion rate and high cost-per-click, it’s producing leads at almost ten times the cost of a lead from campaign #3.

With an 8 percent conversion rate, it doesn’t seem like either of these campaigns are targeting the wrong traffic, but they could probably both benefit from a little conversion rate optimization on their destination pages.

However, while this data paints a clearer picture, your attorney friend still doesn’t make money off of leads. She needs to close new clients. To get at that information, we need to look at our sales data.

Are you making sales?

As helpful as traffic and conversion data are, they still don’t tell you whether or not your campaigns are making money. And, if your campaigns aren’t making money, why are you running them?

Unfortunately, tracking your paid search campaigns clear through to sales data can be tricky. E-commerce is pretty straightforward, but once you get beyond that, it can be hard to connect your actual sales data to your campaign performance. You often need some sort of CRM like Salesforce and you have to figure out how to connect all of the dots.

But is it worth it? Absolutely. Let’s take a look at what the sales data for our hypothetical law firm’s campaigns shows.

All of sudden, campaign #4 just went from zero to hero. It might not have a great CPC or conversion rate, but its return-on-ad-spend (ROAS) is almost twice the ROAS of any other campaign.

So what does this actually tell us? Well, for one thing, it’s clear that campaign #4 appeals to people who are much more likely to buy than the people in any of the other campaigns. Campaign #3 might drive a lot more traffic, but that traffic is far less likely to sign up for our attorney friend’s services.

Does this mean that campaign #3 is bad? With a ROAS of 92 percent, it’s certainly losing money right now, but it has a lot going for it on the traffic and data front. Before you can pass judgement on it, you’ll need to dive into that data and see if there is any way to turn all of that potential into actual sales.

Maybe you need to change your ad messaging to filter out people who aren’t likely to actually become a client. Maybe you could tweak the landing page to better appeal to potential clients. Maybe your attorney friend just needs some coaching on how to respond to leads from this campaign.

In any case, without this sales data, it would have been easy to assume that campaign #4 was a complete loss and campaign #3 deserved more of your budget – when, in fact, the opposite was actually true. This is why sales data is so important. Traffic and conversion data teach you useful things about your campaigns, but only sales data answers the question, “Are my ads actually making money?”

Conclusion

Your paid search account is full of valuable information, but turning all of that data into actionable information can sometimes seem overwhelming. The trick is making sure that you have access to all of the data that you need to make educated decisions and then knowing what each type of data tells you.

Now that you know how to interpret your data, all you have to do is start digging through your paid search metrics. Opportunities to improve your account should quickly become apparent. Good luck!


Opinions expressed in this article are those of the guest author and not necessarily Search Engine Land. Staff authors are listed here.


About The Author

Jacob is passionate entrepreneur on a mission to grow businesses using PPC & CRO. As the Founder & CEO of Disruptive Advertising, Jacob has developed an award-winning and world-class organization that has now helped over 2,000 businesses grow their online revenue. Connect with him on Twitter.



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How to drive digital innovation necessary during the pandemic

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30-second summary:

  • COVID-19 has kept consumers in their homes, which has led to significant spikes in internet use and companies scrambling to digitize in order to meet customers where they are.
  • The ability to quickly develop digital capabilities will continue to be critical for meeting customer needs and ensuring organizations’ survival.
  • To remain competitive, companies must enhance the digital customer experiences they offer through upgraded social media, optimized conversion, strategies, better marketing research, an effective internal website search, and fresh customer touchpoints.

Emerging digital technologies like artificial intelligence (AI) and cloud computing enticed leaders with their agility and efficiency. Many companies planned to make digitization a goal for the new decade.

In hindsight, they probably wish they hadn’t waited.

The novel coronavirus upended every aspect of our lives. As businesses and governments around the world try to combat the pandemic, millions of consumers sit inside their homes. And where do people go during a government-mandated lockdown? Online.

The unprecedented shift to remote work and online learning, combined with a dramatic increase in movie streaming, videoconferencing, and social media traffic, has led to significant spikes in internet use. In this same time frame, big tech companies — the businesses at the forefront of digital innovation — have flourished, as have brands that capitalized on the power of social media engagement.

The biggest trick to digitization right now is meeting customers where they are. For example, my company, Teknicks, is working with an online K-12 speech and occupational therapy provider. When schools began transitioning to remote learning, students’ needs changed, too. We helped the provider pivot its value proposition and messaging to accommodate school districts’ new realities. By focusing on teletherapy tools and reassuring parents, we’ve seen substantial growth and brand recognition during the pandemic.

Until we find a vaccine for the novel coronavirus, your customers will likely engage with you through online channels. The ability to develop digital capabilities quickly will continue to be critical for meeting customer needs and ensuring survival for your organization. With that in mind, here’s how you can enhance your digital customers’ experiences:

1. Upgrade your social media

It’s not hard to be good at social media marketing — it’s hard to be great. As you build your audience on websites like Facebook and Instagram, be sure to engage with followers consistently. Create a content calendar mapping out your posts and sharing strategies and stick to it. These platforms are also a great channel for customer service, allowing you to provide personalized support and become instantaneously useful (something that customer support tickets and chatbots never seem to be).

If you already have a sizable engaged audience, it’s time to work on your content strategy. Don’t build your content strategy around keywords. Instead, focus on your audiences’ needs. A truly effective content strategy will be customized for the platform you’re on and will account for the user behavior most characteristic of that platform. Naturally, you will use keywords and phrases that are optimized for discoverability while maintaining authenticity.

One key strategy is to conduct marketing research using a survey. This tactic goes well beyond traditional keyword research and generates content ideas directly from your targeted audience, not a keyword tool. Surveying your prospective customers allows them to tell you what type of content they want to consume, significantly increasing the likelihood of engagement. Often, this strategy is the key to successful marketing strategy. I’ll go into more detail below.

2. Focus on and prioritize conversion optimization

Ideally, your website looks good and loads quickly, but those qualities alone don’t make a website great. The user experience that your website offers is ultimately what determines whether customers bounce in droves or actually stick around. Attempting to boost your initial traffic will exponentially increase customer acquisition costs, so improving your conversion rates via website optimization is a more affordable (and profitable) solution.

We often see double-digit increases in conversion rates on our first test. We typically focus on the most trafficked pages to increase the likelihood of big, impactful wins. There is an entire science behind conversion optimization, but the core fundamentals have remained the same for years.

To make sure your website’s architecture is seamless and intuitive, develop a conversion rate optimization strategy that works for you. This will require you to ask visitors for feedback, experiment with different messaging options, and regularly review your analytics, among other things. The idea is to get to know your visitors well. It takes work, but it will pay off over time as the incremental conversion rate increases impact top-line revenue.

3. Conduct marketing research surveys

With the right insights, you can turn every engagement into a memorable and valuable experience for both you and your customers. The best way to get customer insights is to ask. Design a survey of up to 10 questions in a variety of formats along with some screening questions to make sure the feedback you get is actually useful.

When designing, consider your potential customers’ preferences and pain points. For example, if you know your audience is mostly on Instagram, asking “What do you like about social media?” won’t be as effective as “What makes Instagram posts better than Facebook posts?” Once the survey’s drafted, post it to your social channels and send it out to your mailing list. You want to understand which messages resonate with your audience before you spend a cent on marketing. Learning how to conduct marketing research is one of the most important marketing skills you can attain.

Asking individual customers how they feel about various messaging options can give you a goldmine of useful data to help inform the language and design choices you make. Not every customer will choose to participate in a survey, but some will. Show them you appreciate their input by offering a small discount or another incentive once the survey is completed. You’ll be surprised by how many responses you get and how beneficial the precursory information is.

4. Review your internal website search

As much as you’d love for every visitor to spend hours exploring every nook and cranny of your website, most will want to get on with their lives after they’ve found what they came for. To make the process faster, you should offer some sort of internal website search functionality. If you don’t already have one, add a search box to your navigation menu.

Not every website has one, and even the ones that do have very surface-level functions. However, search bars are a valuable asset that can increase internal sessions and conversion. Internal website searchers are 216% likelier to convert, according to WebLinc. Search bars assist your visitors and expand your understanding of user behavior, providing you with the information you need in order to adjust your website accordingly.

Evaluate the effectiveness of your internal search, taking notice of how it finds and organizes the content after a search. Most native search functionality is very basic and just looks for the presence of “search term,” but you may want to test out more advanced filters that help users more effectively find the information they are looking for.

I recommend looking at the search data monthly to see what users have been looking for. Be sure to review what searches yielded zero results and which searches brought up irrelevant content. Identify areas that can be approved and understand your content gaps that need additional content to support the demand.

5. Identify new customer touchpoints

Innovation is all about using new technology to improve old processes. While your typical customer journey might depend on your industry and business, chances are good that you can find ways to enhance it with emerging technologies.

Evaluating whether an emerging technology is a fit for your business and whether you should invest in testing it out, starts with (drumroll …) a survey. As we discussed earlier, surveys can answer just about anything you want to know about your target audience. Go ahead and ask your audience if they own or use the emerging tech and validate its place in the customer journey.

Take the new home buying process, for example. David Weekley Homes, the largest privately-held home builder in the U.S., wanted to better understand whether voice-enabled devices can play a role in the customer journey. The company also wanted to propose a voice app idea to the audience and understand how they felt about the emerging technology concept. By conducting a survey, we uncovered that 81% of the respondents would consider the voice app idea to be somewhat to extremely valuable and 70% would possibly to definitely use the voice app if it existed.

The increasing usage of voice search and voice-enabled devices also offers an opportunity for consumer brands to make it easier than ever for customers to find their products. Tide, for example, has capitalized on marketing on Amazon’s Alexa Skills platform to remove a step from the purchasing process. Customers can use the company’s skill to order Tide products without having to pull up the Amazon app or go to the Tide website. In that way, new tech makes an old process (purchasing detergent) more frictionless than ever.

The COVID-19 pandemic has made digital innovation a business imperative. Regardless of your industry, you should look for ways to anticipate and meet customer needs. Your customers expect a seamless digital experience. If you can’t provide it, they won’t have to leave their homes to find someone else that can.

Nick Chasinov is the founder and CEO of Teknicks, a research-based internet marketing agency certified by Google in Analytics, Tag Manager, and a Google Premier AdWords partner.



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Core Web Vitals, E-A-T, or AMP?

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30-second summary:

  • The biggest Google update of the year is called the Page Experience update.
  • Core Web Vitals are part of that update, and they are definitely ranking factors to keep in mind, especially when optimizing images.
  • AMP is no longer the only way to get a “Top Stories” feature on mobile. Starting in 2021, any news webpage can become a “Top Story”.
  • Combining AMP’s privacy concerns and cost of operation might mean that AMP will disappear within a couple of years.
  • E-A-T is not a ranking factor right now, and we don’t know if it will become one in the future.

2020. What a year. History is happening around us, and Google? Well, Google keeps on revamping their search algorithms. Over the years, there have been many many major algorithm updates, as Google worked to keep us on our toes. 2020 was no different: in one fell swoop, we got the news about a Page Experience update and AMP news. All the while the debate about whether or not you need E-A-T for ranking rages on. How do the Core Web Vitals stand in changing the search game in 2021?

Let’s go over each of these innovations and see which will change the way we do SEO, and which will fade into obscurity sooner rather than later.

1. Importance of core web vitals for SEO

Core Web Vitals were part of Page Experience update, and, by far, caused the biggest ruckus.

There’s a lot to learn about Core Web Vitals, but they boil down to the three biggest issues on our webpages:

  1. LCP — Largest Contentful Paint, which deals with the loading speed of the largest single object on the page.
  2. FID — First Input Delay, which means the reaction time of the page to the first user input after (whether they click, tap, or press any keys).
  3. CLS — Cumulative Layout Shift — this is the measure of how much the content of the page jumps while loading content, mostly visual content, after opening.

How core web vitals influences rankings

Of course, some SEO experts think that the entire Page Experience update is nothing special, and could even: “[…] distract, […] from the core mission of communication and storytelling,”.

And, sure, most of Page experience update is simply an assembly of things we’ve known for a while: use HTTPS, be mobile-friendly, control your page speed, and so on.

But Core Web Vitals are a bit different and can influence the SEO practice in unexpected ways. Key factor that’s already changing rankings is Cumulative Layout Shift.

As most SEO experts know, for a while an important part of image optimization was using the <decoding=async> attribute in the <img> tag to avoid losing page speed while rendering the page.

Using <decoding=async> could lead to some seriously janky pages if coders didn’t specify the height and width of every single image to be rendered. Some websites did it anyway, for example, Wikipedia on most of its pages has a predefined space for images created ahead of time.

Core Web Vitals and other ranking factors for 2021 - Wikipedia

But as SEO experts we didn’t have to worry about pages being jumpy all too much, as that didn’t influence the rankings. Now with CLS being formally announced as a ranking factor, things will change for a whole slew of websites and SEO experts.

We’ll need to make sure that every webpage is coded with CLS in mind, with the needed space for every image defined ahead of time, to avoid the layout shifts.

The verdict

Overall, of course, it’s too early to tell, and more work by SEO’s around the web needs to be done here. However, it seems that if you aren’t used to focusing on technical SEO, Core Web Vitals becoming ranking signals might not influence your day-to-day work at all.

However, if you are conducting complicated technical SEO, then Core Web Vitals will definitely change the way you work in as-yet unexpected ways.

2. Importance of AMP for SEO

The AMP’s relevance today is kind of an open question. While it’s always been great as a quick-and-easy way to increase page speed, the privacy concerns have been voiced over and over again since the technology’s very inception.

But in 2020, significant changes are afoot, since, within the same Page Experience update, Google announced that there’s finally no requirement for us to create AMP pages to occupy the “Top Stories” SERP feature.

That’s a pretty huge step for anybody trying to accrue as many SERP features as they can, and, in particular, for news websites.

Core Web Vitals and other search ranking factors for 2021 - Top Stories

How AMP influences rankings

If we believe John Muellers’ words, then AMP is not a ranking factor. Seems plain and simple enough. But of course, things aren’t so simple, because AMP comes with pretty significant gains in page speed, and speed is an important ranking factor.

Thanks to AMP’s pre-rendering combined with some severe design limitations, AMP webpages often really do win in page speed, even if not in ranking as is.

The “Top Stories” SERP feature, however, was a huge benefit to using an AMP for any news agency with a website, and it’s easy to understand why. Just look at how much of the page is occupied by the “Top Stories” results.

Not only do “Top Stories” automatically get top 1 ranking on the SERP, but they also sport a logo of the website posting them, standing out even more from the boring old blue-link SERP.

This means that for a few years now news websites were essentially forced into using AMP to get into a “Top Stories” SERP feature on mobile since it absorbs a whole lot of clicks.

On the other hand, it takes quite a lot of resources to support AMP versions of the webpages, because you are basically maintaining a whole additional version of your website.

Added to which, a page that’s been properly optimized for speed might not need AMP for those speed gains, as well.

The verdict

While it’s tough to imagine that AMP will fade away completely within the next couple of years, AMP’s privacy issues combined with the cost of maintaining it might spell the end of it being a widely used practice.

Now, with the “Top Stories” becoming available to non-AMP pages, there’s virtually no reason to jeopardize the users’ security for speed gains you could get by proper optimization.

3. Importance of E-A-T for SEO

Expertise. Authority. Trust. All perfectly positive words and something we should all strive for in our professional lives. But what about search optimization?

Coming straight from Google’s Quality Rater Guidelines, E-A-T has been the talk of the town for a good moment now. Let’s dive in and see how they might change the way we optimize for search.

How E-A-T influences rankings

For most of us, they don’t really.

Sure, Quality Rater Guidelines provide valuable insights into Google’s ranking process. However, E-A-T is one of the lesser-important factors we should be focusing on, partly because these are nebulous, abstract concepts, and partly because Google doesn’t exactly want us to.

As Google’s official representatives informed us, E-A-T is not in itself a ranking factor.

Receiving follow-up questions, Google’s John Mueller then reiterated that point, and Ben Gomes, Google’s VP of search engineering confirmed that quality raters don’t influence any page’s rankings directly.

However, in practice, we often see that the so-called YMYL websites already can’t rank without having some expertise and authority established. A very popular example is that it’s virtually impossible to rank a website providing medical advice without an actual doctor writing the articles.

The problem here is that expertise, authority, and trustworthiness are not easily interpreted by the search algorithms, which only understand code.

And, at the moment, there seems to be no surefire way for Google to transform these signals into rankings, except to read the feedback of their quality raters before each algorithm update.

The verdict

While using E-A-T to rank websites might sound like an inarguable benefit for the searcher, there is a couple of concerns that aren’t easily solved, namely:

  1. Who exactly will be determining the E-A-T signals, and according to which standard?
  2. The introduction of such factors creates a system where the smaller and newer websites are punished in rankings for not having the trustworthiness that they couldn’t realistically acquire.

Responding to both of these concerns requires time and effort on the search engine’s side.

As things stand right now, E-A-T is not something to keep in mind while doing day-to-day SEO operations.

Let’s imagine a fantastical scenario where a webmaster/SEO expert has some free time. Then they might want to work on E-A-T, to try and stay ahead of the curve.

On the other hand, there simply isn’t any proof that Google will actually use E-A-T. Or that, even if used, these signals will become major ranking factors. For this reason, E-A-T shouldn’t be your priority ahead of traditional SEO tasks like link building and technical optimization.

Additionally, consider this. The entire Quality Rater Guidelines is 168 pages long. However, a comprehensive explanation of what E-A-T is and why it might be calculated a certain way will take many more pages than that.

Conclusion

As of the time of this writing, the Core Web Vitals seems to be the most important ranking news to come out in 2020 in practical terms. However, search is an extremely volatile field: what worked two weeks ago may not work today, and what works today might not work for most of us.

The matters are further complicated because we’re fighting an uneven battle: it’s simply not in search engines’ best interest to give us a full and detailed picture of how ranking works, lest we abuse it.

This is why it’s crucial to keep our hand on the pulse of optimization news and changes occurring every single day. With constant efforts from our SEO community to work out the best way to top rankings, it’s possible for us to close that gap and know for sure which trends are paramount, and which we can allow ourselves to overlook.

Aleh Barysevich is Founder and CMO at SEO PowerSuite and Awario.





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How to optimize and use effectively

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30-second summary:

  • Partial match domains refer to when your domain name has partially included the main keyword that you are trying to rank for.
  • There are many aspects that make it different from how the exact match domain works.
  • Tudor Lodge Consultants share a quick guide to help you succeed at partial match domains, understand the caveats, and optimize effectively.

Partial match domains refer to when your domain name has partially included the main keyword that you are trying to rank for.

Commonly used by SEO professionals to gain an advantage when it comes to ranking in the search engines or from business owners who have a company name that is closely linked to the services they offer or area they work in.

Examples of partial matches include having vital keywords like “insurance”, “loans”, or “casino” in the domain name or adding words like “hub”, “network”, or “quick” to the beginning or end of the domain, such as casinohub.com, everydayinsurance.com or quickmoney.com

This is different from an exact match domain (EMD) which stipulates the exact keywords you are trying to rank for in your domain name e.g carinsurance.com, plumbing.com, bestcasinos.com

Content created in partnership with Tudor Lodge Consultants.

Why can partial match domains be an issue?

Historically, having an exact match or partial match domain was a sure-fire way to rank top for your target keywords – only for Google to weigh this down considerably in recent years as a way to make SEO positions more ‘earned’ rather than ‘gained.’

Partial match and exact match domain have been shown to have a higher click-through-rate (CTR) in search results – largely because they mention the exact words that the customer is looking for. Unsurprisingly, these domains can be worth thousands and are put on sale through the likes of GoDaddy and 123 Reg.

Whilst having a partial match domain can be an advantage for SEO, there is always the risk of exposing your business to a Google penalty, especially as Google’s guidelines become more strict and give preference to brands that demonstrate good use of the content, link-building, varied traffic sources, and user experience.

Although you may demonstrate very good SEO results initially, you may find yourself compromised during the next algorithm update, which could have a massive impact on your website and its rankings – and make it very challenging to recover from the penalty. Not to mention, the financial implications to you and your client.

Therefore, being conscious of partial matches and how they work for SEO is of vital importance.

When partial match domains are high risk

Partial matches are high risk when optimizing in an industry that is very highly competitive and prone to algorithm updates – such as casino or gamblings, loans and credit, finance and insurance, web hosting, FX, and more.

Reason 1: There is a risk that you may use too many keywords in your URL, meta-data, and content and this is deemed as keyword stuffing by Google and is therefore penalized in the next update.

Reason 2: You may be generating links back to the site, but getting your brand name linked back to the site might be considered overkill if it mentions high-risk words like “casino”, “loans”, or “insurance” too often.

When partial match domains are low risk

Partial match domains are low risk when targeting local SEO searches (that is, a location) or the keywords are not competitive.

After all, if you have the domain name malibu-hairdressers.com, there are only going to be a handful of hairdressers in the Malibu area to compete against and this is a viable name for a company in that area. Also, local SEO searches are not often included in algorithm updates, which makes them a safer bet and you can always gain good and free exposure through the three results that feature on Google Local Listings.

If your keywords are not competitive and you are more or less the only person in your industry, you should be low risk, since you may not need many optimizations to get to position one of Google and the role of keyword stuffing does not come into play as much.

In addition, if your website is an information resource, you are trying to capture lots of search phrases and not heavily relying on just a few that might be struck by an algorithm. A website that is full of guides or news, should generate content and links more naturally, even though it has a partial match domain. Successful examples of sites like this include searchenginewatch.com, moneyadviceservice.co.uk, and smcrcompliance.com.

How to optimize partial match domains

1. Be as natural as possible

If you have a partial match domain and are already optimizing it, try to make the SEO as natural as possible. Create good quality content guides or blog posts and when getting links, drive them towards these pages, not your money pages.

If you are linking back money pages, use anchor like ‘read more’ or ‘find out more’ to hyperlink back to them. Try to stay clear or exact match or partial match anchor text as this could be seen as too spammy. It’s not too late to message all the links you have generated so far and get them redirected to safer pages or blog posts on your website. This approach may take longer but will be much more safer and effective long-term.

2. Manage your keyword stuffing

Try and avoid using the main keyword like “casino” or “insurance” too often. One of the simplest ways is to mention it one only in the meta-title, meta-description, and URL too.

Rather than: quickcarinsurance.com/car-insurance

Use: quickcarinsurance.com/car

3. Try to avoid using one from the start

If you can avoid using a partial match domain from the start, this would be ideal. As SEOs, we never know what is round the corner with Google’s guidelines, but we can certainly see the trend of brands taking center stage on page one. So with this in mind, try using a brand name if you can.

Be clever with your domain name: You do not necessarily have to include the money word to get the value of a high-click-rate. You can be smart with your domain choices, such as the company Fetch.com which is a pick-up delivery app, or Paw.com for dog accessories, or GetIndemnity.co.uk, the large business insurance broker. Think of good synonyms or words connected to the brand, without compromising your Google ranking.

4. Manage the expectations of your client

The majority of SEO clients want quick results, even though we really need six to 12 months (or longer) to show the full impact of our work. When pitching to a client with a partial match or exact match domain, you need to manage expectations that there might be a fall in rankings during the course of a year due to an algorithm change – and you may need to make changes for this to recover. Someone with a long-term view on their SEO will appreciate this, but someone who wants quick results will not and will likely demand their money back before you know it.



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